🔐 New Role Update: Read-Only Access for Support Teams

We’re excited to introduce a new Read-Only Role for Support, designed to enhance operational security while maintaining full visibility across the platform.

This update allows support team members to access critical information — without the ability to modify, edit, or execute sensitive actions.

🛡 What This Means

Support users can now:

• View Users, Challenges, KYC, and Movements
• Monitor account activity and performance
• Access relevant trader data for assistance purposes

Without being able to:

• Edit configurations
• Modify user data
• Approve or reject actions
• Execute operational changes

🎯 Why This Matters

• Stronger internal control and governance
• Reduced operational risk
• Clear separation of responsibilities
• Improved compliance standards

This enhancement ensures your support team has the transparency they need — while protecting the integrity of your funding operations.

We continue to strengthen the foundation of security, structure, and scalability across the platform.